Both Sergio and Charles were excellent. They properly assessed the value of my home, then proceeded to sell it in three days for just about for the asking price, far outselling similar homes in my neighborhood.The were always on time for appointments and always reachable. They kept me informed every step of the way. Prequalified interested parties and were respectful of my time, my home and my property.I couldn't have asked for a better experience.

Just excellent work. He helped me sell my condo and buy a house closer to work. This was probably the most painless home buying experience I've ever had. Everything happened in a streamlined fashion. I bought the house that matched my criteria, and I'm still astonished at how smoothly everything went.

Sergio is very knowledgeable about real estate in the area. After 2 showings, he knew exactly what our needs were and in less than 3 weeks he had found the house of our dreams. He was very responsive to our questions and went the extra mile. His tact and diplomacy helped us overcome a particularly difficult challenge related to the transaction. All in all we are very impressed by Sergio and would recommend him without hesitation.

Miriam Araujo and Sergio Lucena support us with a high quality real state service - detailed orientation for all the process, local knowledge, identification of local opportunities etc. That support is more than important for us because we live overseas and we do not have any difficulty to close the deal due the real state expertise of Miriam and Sergio.

I would say Mr. Sergio Lucena is a A+++ realtor in the point of my view.After my wife and I first met Mr. Sergio Lucena and talked with him in his office, we knew that he is very professional as a realtor. He knows the marketing especially our area very well and judged sale price accurately. He gave us many valuable suggestions that we didn't think about it as a customer. During the entire process he behave like a family member to try to help and get most benefit from the sale for us which I believe is very important. Mr. Sergio Lucena went through entire sale process including the closing with us, so we can ask any questions when we needed. Any time if I have questions he responds us immediately without any delay. Also he is a good photographer, the pictures of our property that he took look very nice than it really is. The pictures are very important as it gives the first impression to the potential buyers. Mr. Sergio Lucena gave us a lot of good advice about how to prepare our property for the buyer to visit because we are still living inside property when the property was listed on market. We are very satisfied with sale result as we received multiple offers in couple days and the contract was signed very quickly (within 1 week) and the sale went very smoothly. And most importantly, we sold it at a price about 15% higher than what we expected at the beginning. Cheers!As for characteristics and personalities, I have no complaint at all. Mr. Sergio Lucena is a very kind, helpful, polite gentlemen and knows how to respect people. He is like a friend of us although we don't know him before.Everybody in the office is very nice and would like to provide help for us.Once again Mr. Sergio Lucena is the best real estate agent ever. Believe me when you need a broker simply contact him to ask, you will not regret.